Customer Reviews
11 days
Brussels → Brussels
Marco Polo
The service provided by the team at Indie Campers Brussels was perfect! Apart from the cleaning of the exterior van which was not great, everything went very well. The interior table of the van was also broken and not present in the van. However, the team at Indie Campers Brussels was very responsive and was able to solve the problem before we left. Apart from the interior table of the van which was broken and not present, everything worked as expected. We had a great stay and the team at Indie Campers Brussels was perfect during check out and check in.
Le service fourni par l’équipe d’indie campers Bruxelles était parfaite! Hormis le nettoyage du van extérieur qui n’était pas terrible, tout s’est très bien déroulé. La table intérieur du van était également cassée et non présente dans le van. Cependant, l’équipe d’indie campers Bruxelles a été très réactive et a su solutionné le problème avant notre départ. Hormis la table intérieur du van qui était cassée et non présente, tout fonctionnait comme prévu. Nous avons passé un super séjour et l’équipe d’indie campers Bruxelles était parfaite lors du check out comme au check in.
The service provided by the team at Indie Campers Brussels was perfect! Apart from the cleaning of the exterior van which was not great, everything went very well. The interior table of the van was also broken and not present in the van. However, the team at Indie Campers Brussels was very responsive and was able to solve the problem before we left. Apart from the interior table of the van which was broken and not present, everything worked as expected. We had a great stay and the team at Indie Campers Brussels was perfect during check out and check in.
3 People
13 days
Brussels → Brussels
Marco Polo
Great and friendly service. Van was super.
Great and friendly service. Van was super.
3 People
11 days
city_card..text.name → city_card..text.name
Atlas 5
It was an amazing experience plan to do it every year
It was an amazing experience plan to do it every year
4 People
7 days
city_card..text.name → city_card..text.name
Atlas 5
Nothing to say, the experience was nice, the camper was very comfortable and good for all the things that we need.
Nothing to say, the experience was nice, the camper was very comfortable and good for all the things that we need.
2 People
12 days
city_card..text.name → city_card..text.name
Nomad
When we received the vehicle, we were attended by a man who did not speak French, who made our questions difficult... but he was very kind!
The pillows were very simple... I had to buy one to sleep better!
The rest was perfect!
Cuando recibimos el vehículo nos atendió un señor que no hablaba francés se nos complicó las preguntas... igualmente muy amable!
Las almohadas eran muy simples... tuve que comprar una para dormir mejor!
El resto todo perfecto!
When we received the vehicle, we were attended by a man who did not speak French, who made our questions difficult... but he was very kind!
The pillows were very simple... I had to buy one to sleep better!
The rest was perfect!
2 People
5 days
city_card..text.name → city_card..text.name
Nomad
Some blinds no longer closed and a drawer opened, however apart from these few remarks, everything was perfect! I had a problem with the heating and the team responded directly by answering precisely.
Certains stores ne se fermaient plus et un tiroir s'ouvrait cependant mis à part ces quelques remarques, tout était parfait! J'ai eu un problème avec le chauffage et l'équipe a directement répondu en répondant de manière précise.
Some blinds no longer closed and a drawer opened, however apart from these few remarks, everything was perfect! I had a problem with the heating and the team responded directly by answering precisely.
2 People
6 days
city_card..text.name → city_card..text.name
Nomad
Overall a nice experience. However, the curtains were (almost all) broken, which was very annoying. In addition, we had to refill the adblue fluid based on 'bad luck that it had run out for us' (which was an extra €20 and therefore also paid by us for all subsequent renters due to bad luck for us) and there was a lot of hassle regarding the deposit (which apparently occurs with 90% of people who rent a van) so it seems to me a good idea for a company to think about how this can be adjusted from your side (VB block online in advance so that you have more time to look for alternatives instead of being forced to take an upgrade due to less deposit). Finally, it also makes no sense that you do not get a full gas tank when you leave, with the result that you have to guess/calculate that you will end up with half a gas tank when you return because otherwise you will simply pay for the next renter's diesel... finally, very friendly staff member when picking up/returning.
Over het algemeen fijne ervaring. Echter, de gordijntjes waren (bijna allemaal) kapot, wat erg vervelend was. Daarnaast moesten we op basis van ‘pech dat het net bij ons op was’ de adblue vloeistof bijvullen (wat extra €20 was en dus ook voor alle volgende huurders door ons betaald werd wegens pech voor ons) en er was een heel gedoe mbt de waarborg (wat blijkbaar bij 90% van de personen die een busje huren voorkomt) dus dan lijkt het me wel een goed idee om hier als bedrijf eens over na te denken hoe dit van jullie uit aangepast kan worden (VB reeds vooraf online blokkeren zodat je meer tijd hebt om alternatieven te zoeken i.p.v. noodgedwongen een upgrade te moeten nemen wegens minder waarborg). Tot slot slaat het ook nergens op dat je geen volle gastank krijgt bij vertrek met als gevolg dat je moet gokken/berekenen dat je terug met een halve gastank toekomt bij inlevering omdat je anders gewoon voor de volgende huurder zijn diesel betaalt… tot slot wel erg vriendelijk personeelslid bij afhalen/terugbrengen.
Overall a nice experience. However, the curtains were (almost all) broken, which was very annoying. In addition, we had to refill the adblue fluid based on 'bad luck that it had run out for us' (which was an extra €20 and therefore also paid by us for all subsequent renters due to bad luck for us) and there was a lot of hassle regarding the deposit (which apparently occurs with 90% of people who rent a van) so it seems to me a good idea for a company to think about how this can be adjusted from your side (VB block online in advance so that you have more time to look for alternatives instead of being forced to take an upgrade due to less deposit). Finally, it also makes no sense that you do not get a full gas tank when you leave, with the result that you have to guess/calculate that you will end up with half a gas tank when you return because otherwise you will simply pay for the next renter's diesel... finally, very friendly staff member when picking up/returning.
4 People
8 days
city_card..text.name → city_card..text.name
Nomad
I will recommend them. The vehicle was in good condition and the WhatsApp support was good and fast.
It is very easy to visit Berlin in a camper van. The phone support was efficient.
Los recomendaré. El vehículo estaba en buenas.condiciones y el soporte por WhatsApp fue bueno y rápido.
Es muy fácil visitar Berlín en una caravana. El soporte por teléfono fue eficiente
I will recommend them. The vehicle was in good condition and the WhatsApp support was good and fast.
It is very easy to visit Berlin in a camper van. The phone support was efficient.
2 People
7 days
city_card..text.name → city_card..text.name
Nomad
Doormat provided, step stool provided
Deurmatje voorzien, opstapkrukje voorzien
Doormat provided, step stool provided
2 People
7 days
city_card..text.name → city_card..text.name
Nomad
Unfortunately the cassette was not cleaned and made a very smelly first experience. The rest of the trip was very good.
Unfortunately the cassette was not cleaned and made a very smelly first experience. The rest of the trip was very good.
1 People
3 days
city_card..text.name → city_card..text.name
Nomad
Excellent service overall. Staff were very friendly and helpful and canker was exactly as described. I will be back! Maybe check the van more for damage. Some of the window blinds need slight repair but it didn’t effect my trip.
Excellent service overall. Staff were very friendly and helpful and canker was exactly as described. I will be back! Maybe check the van more for damage. Some of the window blinds need slight repair but it didn’t effect my trip.
1 People
3 days
city_card..text.name → city_card..text.name
Marco Polo
Great experience overall. Amazing vehicles and good service. If I go back to Belgium I'll repeat. Great experience overall. Amazing vehicles and good service. If I go back to Belgium I'll repeat.
Great experience overall. Amazing vehicles and good service. If I go back to Belgium I'll repeat. Great experience overall. Amazing vehicles and good service. If I go back to Belgium I'll repeat.
2 People
2 days
city_card..text.name → city_card..text.name
Nomad
The fridge smelled terrible, maybe it would be better to air it out on the days that it is not used?
When booking, we missed a clear list of everything that is present in the camper,
We did not choose the ESSENTIAL KIT; this seemed quite a lot of money (and there are already so many extra costs on top of the first amount set = a bit misleading)
It would be best to list what we really have to take care of ourselves, such as do you have to clean the camper yourself if you do not choose the ESSENTIAL KIT?
+ we bought a bag with toilet tabs, because this was in the ESSENTIAL KIT but in the end it was present anyway. We have learned a lot from our Camper trip! So we are definitely satisfied
De frigo stonk enorm, misschien beter laten verluchten in de dagen dat deze niet wordt gebruikt?
We misten tijdens het boeken een duidelijke oplijsting van wat er allemaal in de camper aanwezig is,
Wij kozen niet voor de ESSENTIAL KIT; vond dit nogal veel geld (en er komen al zo veel extra kosten bij het eerst vooropgestelde bedrag = beetje misleidend)
Best oplijsten waar we dan wel echt zelf voor moeten zorgen, zoals dien je zelf de camper te poetsen als je niet kiest voor de ESSENTIAL KIT?
+ wij kochten een zak met WC tabs, omdat dit in de ESSENTIAL KIT zat maar uiteindelijk was dit toch aanwezig. We zijn heel wat wijzer geworden uit onze Camper trip! Dus zijn zeker en vast tevreden
The fridge smelled terrible, maybe it would be better to air it out on the days that it is not used?
When booking, we missed a clear list of everything that is present in the camper,
We did not choose the ESSENTIAL KIT; this seemed quite a lot of money (and there are already so many extra costs on top of the first amount set = a bit misleading)
It would be best to list what we really have to take care of ourselves, such as do you have to clean the camper yourself if you do not choose the ESSENTIAL KIT?
+ we bought a bag with toilet tabs, because this was in the ESSENTIAL KIT but in the end it was present anyway. We have learned a lot from our Camper trip! So we are definitely satisfied
2 People
8 days
city_card..text.name → city_card..text.name
Marco Polo
No pillows Very kind and helpful team
No pillows Very kind and helpful team
4 People
7 days
city_card..text.name → city_card..text.name
Marco Polo
The pick-up and drop-off times were a bit tight, we had to pay to pick it up early and drop it off early with the resulting free time, maybe more flexibility would be great in that regard. Great for family travel, the flexibility we had with the caravan we would not have achieved with a vehicle plus hotels.
Excelente vehículo.
The pick-up and drop-off times were a bit tight, we had to pay to pick it up early and drop it off early with the resulting free time, maybe more flexibility would be great in that regard. Great for family travel, the flexibility we had with the caravan we would not have achieved with a vehicle plus hotels.
1 People
1 days
city_card..text.name → city_card..text.name
VW Grand California
An excellent professional. He should be an example for the other employees. Excellent team
Um excelente profissional. Deveria ser um exemplo para os restantes colaboradores. Excelente equipe
An excellent professional. He should be an example for the other employees. Excellent team
3 People
5 days
city_card..text.name → city_card..text.name
Marco Polo
Amazing service and experience. Shout out to the team who checked us in and out, they provided great service. Highly recommend
Amazing service and experience. Shout out to the team who checked us in and out, they provided great service. Highly recommend
2 People
4 days
city_card..text.name → city_card..text.name
VW Grand California
It was busy because of a music festival so pick up was a bit longer than expected however the team took care of us and made sure we had everything we needed. They helped us modify to feed our needs. We will come again.
It was busy because of a music festival so pick up was a bit longer than expected however the team took care of us and made sure we had everything we needed. They helped us modify to feed our needs. We will come again.
2 People
7 days
city_card..text.name → city_card..text.name
Nomad
A truly amazing experience from picking up our trip and leaving van back
Thanks to your colleagues at the Brussels pick point for making the whole process simple
I would recommend to everyone
A truly amazing experience from picking up our trip and leaving van back
Thanks to your colleagues at the Brussels pick point for making the whole process simple
I would recommend to everyone
2 People
7 days
city_card..text.name → city_card..text.name
VW Grand California
Hello
The instructions on how to use the vehicle could have been a bit more comprehensive.
Otherwise everything was perfect.
Both when picking it up in Brussels and when dropping it off in Venice!
I'd be happy to do it again
Regards, Klaus
Hallo
Die Einweisung in das Fahrzeug hätte etwas umfangreicher sein können.
Ansonsten alles perfekt.
Sowohl beim abholen in Brüssel, als auch bei der Abgabe in Venedig!
Gerne wieder
Gruß Klaus
Hello
The instructions on how to use the vehicle could have been a bit more comprehensive.
Otherwise everything was perfect.
Both when picking it up in Brussels and when dropping it off in Venice!
I'd be happy to do it again
Regards, Klaus
1 People
1 days
city_card..text.name → city_card..text.name
VW California Premium
The support was fast and efficient, great! New vehicle
La prise en charge a été rapide et efficace, au top ! Véhicule neuf
The support was fast and efficient, great! New vehicle
3 People
3 days
city_card..text.name → city_card..text.name
Marco Polo
The staff is great and the location is easy to find.
However, the roof mattress is unprotected, we could see a big stain, certainly not fresh but a protection could avoid having some and also exposing them.
Another thing that surprised us, the tank is empty! In general it is the opposite so the first thing to do before leaving quietly is to evaluate the fuel consumption because it must be returned empty ... it is the first time I have seen it like that. And to tell the truth it was a little stressful because obviously we had to fill up several times ...
Le personnel est extra et l’emplacement facile à trouver.
Cependant, le matelas du toit est sans protection, on y pouvait voir une grosse tâche, certes pas fraîche mais une protection pourrait éviter d’en avoir et aussi de les exposer.
Autre chose qui nous a surpris, le pleins est vide! En général c’est l’inverse du coup premier chose à faire avant de partir tranquillement est d’évaluer la consommation d’essence car il faut le rendre vide… c’est la première fois que je vois comme ca. Et à vrai dire c’était un peu stressant car évidemment on a du faire plusieurs fois le plein…
The staff is great and the location is easy to find.
However, the roof mattress is unprotected, we could see a big stain, certainly not fresh but a protection could avoid having some and also exposing them.
Another thing that surprised us, the tank is empty! In general it is the opposite so the first thing to do before leaving quietly is to evaluate the fuel consumption because it must be returned empty ... it is the first time I have seen it like that. And to tell the truth it was a little stressful because obviously we had to fill up several times ...
2 People
5 days
city_card..text.name → city_card..text.name
Atlas 5
Personally I am very satisfied with your services and the staff. I will not fail to come back to you for the next trip. Everything is excellent
Personellement je suis très satisfait de vos services et du personnel. Je ne manquerai pas de revenir vers vous pour le prochain trip. Tout est excellent
Personally I am very satisfied with your services and the staff. I will not fail to come back to you for the next trip. Everything is excellent
1 People
8 days
city_card..text.name → city_card..text.name
Marco Polo
Adnan was really nice and extremely pleasant and knowledgeable.
Adnan était vraiment gentil et extrêmement agréable et compétent.
Adnan was really nice and extremely pleasant and knowledgeable.
1 People
7 days
city_card..text.name → city_card..text.name
Marco Polo
I can't think of anything that could be improved. After the problem with the booking date, everything was solved perfectly. Without any problem, I would like to do a round trip in America
Ik kan niks bedenken wat er kan verbeteren. Na het probleem met de boekingsdatum is alles perfect opgelost. Zonder probleem wil ik gerust eens een round-trip doen in Amerika
I can't think of anything that could be improved. After the problem with the booking date, everything was solved perfectly. Without any problem, I would like to do a round trip in America