Customer Reviews
14 days
Lyon → Lyon
Marco Polo
Staff was friendly and helpful. Van was exchanged for another because the stove did not work. New van lacked outdoor table and chairs, fuel tank was empty, and interior/exterior could have used some cleaning. Box with cooking dishes had dead insect life (significant insect larvae) and was missing a spatula/knives)
There was pre-existing damage to rear seat controls, which would have been an easy repair.
Staff was friendly and helpful. Van was exchanged for another because the stove did not work. New van lacked outdoor table and chairs, fuel tank was empty, and interior/exterior could have used some cleaning. Box with cooking dishes had dead insect life (significant insect larvae) and was missing a spatula/knives)
There was pre-existing damage to rear seat controls, which would have been an easy repair.
51 days
Paris → Paris
Etrusco
The online customer service is not great. Ameer is great!
He's super friendly and helpful!
The online customer service is not great. Ameer is great!
He's super friendly and helpful!
5 days
Paris → Brussels
Nomad
Amazing experience! Aamir was super helpful with all our questions and was great at explaining everything!
My only 2 comments are: we bought a gas tank thinking that it was not included so we ended up having one extra that we didn't need, I recommend being more clear about it on the website. We also chose the bedding option which is expensive and ours were very used even a bit torn, for that extra money we could buy a new one and use it...
We also believe the service should include those little "levelers" or little stairs to level the van, we don't know the name, but almost all other campers we saw had them.
Anyways, none of those things made my experience bad, that's why the 5 stars remain intact. Lovely experience. Indie campers were super easy and helpful during the reservation process and both employees of check-in and out were super kind and helpful. It was our first camper experience and we wouldn't even dare to try a different company when we do it again.
Amazing experience! Aamir was super helpful with all our questions and was great at explaining everything!
My only 2 comments are: we bought a gas tank thinking that it was not included so we ended up having one extra that we didn't need, I recommend being more clear about it on the website. We also chose the bedding option which is expensive and ours were very used even a bit torn, for that extra money we could buy a new one and use it...
We also believe the service should include those little "levelers" or little stairs to level the van, we don't know the name, but almost all other campers we saw had them.
Anyways, none of those things made my experience bad, that's why the 5 stars remain intact. Lovely experience. Indie campers were super easy and helpful during the reservation process and both employees of check-in and out were super kind and helpful. It was our first camper experience and we wouldn't even dare to try a different company when we do it again.
13 days
Paris → Paris
Nomad
Excellent service and wonderful van! Only thing is our shower didn't work and the 2nd gas hob didn't work, but we were offered to take it to get fixed but chose not to as we didn't want to waste a day. I guess the only improvement would be to double check all is working before we leave. Apart from that there was no problems! Excellent service and wonderful van! Only thing is our shower didn't work and the 2nd gas hob didn't work, but we were offered to take it to get fixed but chose not to as we didn't want to waste a day. I guess the only improvement would be to double check all is working before we leave. Apart from that there was no problems!
Ameer was excellent, super friendly and helpful! Thank you!!
Excellent service and wonderful van! Only thing is our shower didn't work and the 2nd gas hob didn't work, but we were offered to take it to get fixed but chose not to as we didn't want to waste a day. I guess the only improvement would be to double check all is working before we leave. Apart from that there was no problems! Excellent service and wonderful van! Only thing is our shower didn't work and the 2nd gas hob didn't work, but we were offered to take it to get fixed but chose not to as we didn't want to waste a day. I guess the only improvement would be to double check all is working before we leave. Apart from that there was no problems!
Ameer was excellent, super friendly and helpful! Thank you!!
11 days
Bordeaux → Marseille
Nomad
A tea-towel in the kitchen kit to dry dishes after washing up would be a good addition. The Nomad was a perfect size for us two adults. We were very comfortable. Alex in Bordeaux was very friendly and helpful and gave a good run through of the vans functions. Om in Marseille was also very nice and didn't mind that we arrived earlier than the 5 o'clock checkout that we had booked. We will use indie campers again.
A tea-towel in the kitchen kit to dry dishes after washing up would be a good addition. The Nomad was a perfect size for us two adults. We were very comfortable. Alex in Bordeaux was very friendly and helpful and gave a good run through of the vans functions. Om in Marseille was also very nice and didn't mind that we arrived earlier than the 5 o'clock checkout that we had booked. We will use indie campers again.
5 days
Bordeaux → Bordeaux
Marco Polo
Provide a curtain for the front part. Fix the interior table. thanks to the local team for their advice
Fournir un rideau pour la partie avant. Réparer la table intérieure. merci à l'équipe locale pour ses conseils
Provide a curtain for the front part. Fix the interior table. thanks to the local team for their advice
7 days
Marseille → Marseille
Nomad
No we’re to improve unbelievable experience Was an unbelievable experience
No we’re to improve unbelievable experience Was an unbelievable experience
4 days
Paris → Paris
Marco Polo
Finding the location of the warehouse was a bit difficult. Indie campers is the ideal choice for travelers on a budget and time constraint!
Finding the location of the warehouse was a bit difficult. Indie campers is the ideal choice for travelers on a budget and time constraint!
7 days
Paris → Paris
Etrusco
It was all perfect and in my expectation! Everything was perfect. First, I need to leave here my satisfaction with Ameer, the employ who give me all the atencions I needed, and with a lot of kindness! Thanks Indie campers, and congrats for the team. It was all great and Im countnig the days to return!
It was all perfect and in my expectation! Everything was perfect. First, I need to leave here my satisfaction with Ameer, the employ who give me all the atencions I needed, and with a lot of kindness! Thanks Indie campers, and congrats for the team. It was all great and Im countnig the days to return!
7 days
Marseille → Marseille
Marco Polo
Awesome experience! Thank you so much for renting the Marcopolo. We had a lovely trip to Spain and the van was perfect. Thanks so much!
Awesome experience! Thank you so much for renting the Marcopolo. We had a lovely trip to Spain and the van was perfect. Thanks so much!
6 days
Marseille → Marseille
Nomad
Maybe put a small pocket for papers inside the van. Top team, very efficient vehicle. Well equipped. Very good experience.
Peut être mettre une petite poche pour les papiers à m intérieur du van Équipe au top , le véhicule très performant. Bien équipé. Très bonne expérience
Maybe put a small pocket for papers inside the van. Top team, very efficient vehicle. Well equipped. Very good experience.
2 People
123 days
Marseille → Milan
Nomad
Very good service in Marseille and Milan. I recommend. Great experience with a recent and functional vehicle. Nothing to say other than it was perfect. I recommend.
Très bon service à Marseille et à Milan. Je recommande. Super expérience avec un véhicule récent et fonctionnel. Rien à dire d'autre que c'était parfait. Je recommande.
Very good service in Marseille and Milan. I recommend. Great experience with a recent and functional vehicle. Nothing to say other than it was perfect. I recommend.
1 People
35 days
Paris → Bordeaux
Marco Polo
Hazel was very nice. There were just a few little items that weren’t mentioned but I think it was because there were a lot of people checking in at the same time. Overall, though, a fine experience. Alexandra in Bordeaux who did the checkout process is very helpful, kind, and understanding which made me feel I’m not just another customer. I really really appreciate her professional attitude and friendliness at the same time. Also Sanaye from live chat, I feel bad he received all my complaints but he was always very nice and patient with answering my questions and complaints. As for the vehicle, there were little things that weren’t functioning but it didn’t affect my overall trip. I had a great time and the car drove smoothly so I’m very happy. I do wish the roadside assistance on WhatsApp could reply a little faster, but again, nothing serious. I had a great trip and would rent from indiecampers again. Merci!!
Hazel was very nice. There were just a few little items that weren’t mentioned but I think it was because there were a lot of people checking in at the same time. Overall, though, a fine experience. Alexandra in Bordeaux who did the checkout process is very helpful, kind, and understanding which made me feel I’m not just another customer. I really really appreciate her professional attitude and friendliness at the same time. Also Sanaye from live chat, I feel bad he received all my complaints but he was always very nice and patient with answering my questions and complaints. As for the vehicle, there were little things that weren’t functioning but it didn’t affect my overall trip. I had a great time and the car drove smoothly so I’m very happy. I do wish the roadside assistance on WhatsApp could reply a little faster, but again, nothing serious. I had a great trip and would rent from indiecampers again. Merci!!
2 People
4 days
Lyon → Lyon
Nomad
Great service. Had a great trip with the van Awesome. Great fun!
Great service. Had a great trip with the van Awesome. Great fun!
2 People
34 days
Paris → Paris
Marco Polo
The van was quite dirty when we checked in, more so the smaller stuff. The seat railings had a lot of debris in them which we cleaned out later. The vehicle was really good. We were a bit disappointed by the lack of table and other various small details on the van, but the overall experience was really fun! Thanks
The van was quite dirty when we checked in, more so the smaller stuff. The seat railings had a lot of debris in them which we cleaned out later. The vehicle was really good. We were a bit disappointed by the lack of table and other various small details on the van, but the overall experience was really fun! Thanks
4 days
Marseille → Marseille
Atlas 5
PERFECT PERFECT
PERFECTO PERFECTO
PERFECT PERFECT
2 People
8 days
Paris → Paris
Marco Polo
The Mercedes Marco Polo was an amazing van that my friend and me miss already !
Comfortable, easy to drive and a heating system that consumes little.
Thanks again for everything guys. We had an amazing trip.
The only problem was the GPS of the Van that wasn't always precise, but we had waze so everything went fine !
The Mercedes Marco Polo was an amazing van that my friend and me miss already !
Comfortable, easy to drive and a heating system that consumes little.
Thanks again for everything guys. We had an amazing trip.
The only problem was the GPS of the Van that wasn't always precise, but we had waze so everything went fine !
2 People
10 days
Marseille → Marseille
Marco Polo
Minor adjustments
GPS not working out of france.
Overall great service Great vehicle
New model
Comfy
Minor adjustments
GPS not working out of france.
Overall great service Great vehicle
New model
Comfy
2 People
3 days
Marseille → Marseille
Marco Polo
The car was very clean and all functions were working. The employee was also very friendly and helpful The check out was fast and efficient
The car was very clean and all functions were working. The employee was also very friendly and helpful The check out was fast and efficient
4 People
4 days
Paris → Berlin
VW California Premium
Beautiful van, lovely staff, helpful and informative. I would very much recommend it to others and would use it again in the future. Overall operations in the van were good. Issues. were minor such as not enough wiper fluid. The only suggestion I would have is some waterproofing of some sort on the side mirrors because the visibility in the rain and snow was very difficult and it felt quite dangerous. That being said the rest of the experience was truly wonderful! Thank you!! :)
Beautiful van, lovely staff, helpful and informative. I would very much recommend it to others and would use it again in the future. Overall operations in the van were good. Issues. were minor such as not enough wiper fluid. The only suggestion I would have is some waterproofing of some sort on the side mirrors because the visibility in the rain and snow was very difficult and it felt quite dangerous. That being said the rest of the experience was truly wonderful! Thank you!! :)
3 People
14 days
Marseille → Marseille
Nomad
I had a little trouble finding the pick-up location.
Otherwise the welcome was perfect. Nothing to report.
J'ai eu un peu de mal a trouver le lieu de prise en charge.
Sinon l'accueille a été parfaite Rien a signaler
I had a little trouble finding the pick-up location.
Otherwise the welcome was perfect. Nothing to report.
2 People
4 days
Marseille → Marseille
Nomad
Everything about the check in experience was smooth. Friendly staff; which is a given with Indie from our previous experiences. Check-out was as smooth as the check-in. After four days tripping around Provence - the Carmargue, Arles, Orange, Avignon, Pont due Gardes - our one minor complaint was the lack of a brush to complement the dustpan in the kit box. Big picture wise absolutely nothing to complain about.
Everything about the check in experience was smooth. Friendly staff; which is a given with Indie from our previous experiences. Check-out was as smooth as the check-in. After four days tripping around Provence - the Carmargue, Arles, Orange, Avignon, Pont due Gardes - our one minor complaint was the lack of a brush to complement the dustpan in the kit box. Big picture wise absolutely nothing to complain about.
4 People
4 days
Paris → Paris
Atlas 5
Very good experience! Very responsive
Très bonne expérience ! Très réactif
Very good experience! Very responsive
4 People
9 days
Paris → Paris
Nomad
Everything was good and thanks for Ameer for the host
Everything was good and thanks for Ameer for the host
2 People
85 days
city_card..text.name → city_card..text.name
Marco Polo
The staff upon check in/check out were excellent. They were easy to communicate with, made everything very clear, and the process was easy.
The staff upon check in/check out were excellent. They were easy to communicate with, made everything very clear, and the process was easy.