Customer Reviews
28 days
Melbourne → Brisbane
Applause
Bit of sand in some places of the campervan Whatsapp customer team were amazing.
Back Windows were not working properly, so we could not open them well during our trip.
Bit of sand in some places of the campervan Whatsapp customer team were amazing.
Back Windows were not working properly, so we could not open them well during our trip.
18 days
Melbourne → Brisbane
Applause
Sun roof as standard in australia would make Sense ;-)
Sun roof as standard in australia would make Sense ;-)
17 days
Melbourne → Melbourne
Applause
Better chairs and table for outside use. Perfect camper for 2 persons and 2 kids. Not for 3 or more adults.
Better chairs and table for outside use. Perfect camper for 2 persons and 2 kids. Not for 3 or more adults.
5 days
Melbourne → Melbourne
Jimny
Great service, and the jimny was perfect for two people camping. The tent was spacious and comfortable. Would definitely recommend to friends who plan to camp while travelling
Great service, and the jimny was perfect for two people camping. The tent was spacious and comfortable. Would definitely recommend to friends who plan to camp while travelling
3 People
31 days
Melbourne → Sydney
Applause
Dear Indie team, we had an excellent trip and the campervan was first class. But invest maybe 15 minutes more on site and go through the features with the customers so that 1. everything can be used and 2. above all, this is done correctly by the renter. Many people are having this experience for the first time. I would definitely recommend Indie, the campervan was first class and the equipment was fully comprehensive. I would be happy to go back!
Liebes Indie Team, wir hatten eine hervorragende Reise und das Wohnmobil war erstklassig. Aber investiert vielleicht 15 Minuten mehr vor Ort und geht die Features mit den Kunden durch, damit 1. alles genutzt werden kann und 2. dies vor allem auch richtig durch den Mieter geschieht. Viele machen diese Erfahrung zum ersten Mal. Ich würde Indie definitiv weiterempfehlen, der Campervan war erstklassig und die Ausstattung vollumfänglich. Sehr gerne wieder!
Dear Indie team, we had an excellent trip and the campervan was first class. But invest maybe 15 minutes more on site and go through the features with the customers so that 1. everything can be used and 2. above all, this is done correctly by the renter. Many people are having this experience for the first time. I would definitely recommend Indie, the campervan was first class and the equipment was fully comprehensive. I would be happy to go back!
3 People
8 days
Melbourne → Melbourne
Applause
All good, lovely pick up and drop off team, very helpful as this was our first campervan trip. We have already booked our next trip with Indie Campers
All good, lovely pick up and drop off team, very helpful as this was our first campervan trip. We have already booked our next trip with Indie Campers
2 People
5 days
Melbourne → Melbourne
Wrangler
Very great service
Price/performance ratio is completely OK
Vehicles in very good condition Jeep Wrangler is completely sufficient for 2 people
Sehr toller Service
Preis/ Leistung völlig in Ordnung
Fahrzeuge im sehr guten Zustand Jeep Wrangler für 2 Personen völlig ausreichend
Very great service
Price/performance ratio is completely OK
Vehicles in very good condition Jeep Wrangler is completely sufficient for 2 people
8 days
Melbourne → Sydney
Applause
The camping chairs were broken, the windows in the back were not really fixed, the toilet odor was strong and persistent during driving.
We could have needed plastic wine glasses, towels a little carpet for outside to clean shoes and two big pots.
Other than that a positive experience Connecting the gas was very hard and the buttons on the drawers were in parts too hard to handle.
The camping chairs were broken, the windows in the back were not really fixed, the toilet odor was strong and persistent during driving.
We could have needed plastic wine glasses, towels a little carpet for outside to clean shoes and two big pots.
Other than that a positive experience Connecting the gas was very hard and the buttons on the drawers were in parts too hard to handle.
4 People
7 days
Melbourne → Melbourne
Ovation
Make it more clear which one of the extras is included vs not (i.e. do you need to pre purchase gas bottle or not, we did but ended up not using it but still paying for it for example). The UX of the checkout made it look like the essentials kit was included (camping chairs, table, bedding etc) but ended up not being so etc. Other than that we had a great experience and great support on whatsapp, thank you for an unforgettable trip! See above comment
Make it more clear which one of the extras is included vs not (i.e. do you need to pre purchase gas bottle or not, we did but ended up not using it but still paying for it for example). The UX of the checkout made it look like the essentials kit was included (camping chairs, table, bedding etc) but ended up not being so etc. Other than that we had a great experience and great support on whatsapp, thank you for an unforgettable trip! See above comment
3 People
8 days
Melbourne → Sydney
Applause
Hello Les Indies Campeurs.
The truck perfectly matched our expectations but here are some recommendations/improvements that could be useful for future users:
- Put several tea towels and not 1 as was the case.
- 1 set of sheets and pillows was missing.
- Double check the correct number of place settings... because we only had one knife. It would also be nice to have a vegetable peeler, a colander and a salad bowl.
- The tarpaulin on the upper floor had been repaired with tape.
- We had 2 windows that were malfunctioning, one the retaining system no longer even existed and the other the retaining screws did not work properly.
- The dashboard window was cracked + we had several red, orange lights... that were displayed at certain times... and also no windshield washer fluid when we picked it up. We had to fill it up ourselves.
- Putting a notice of the control panel for the lights, pumps... would be very useful.
- The mattress of the top bunk is hard so less comfortable than the bottom one but it is less hot at the top. For the big ones it is easier to sleep at the top than at the bottom.
- The child car seat that was lent to us was very good.
We took out the premium insurance, and despite everything we had to pay a surcharge following a collision that probably happened to us when we were not in the truck.
Bonjour Les Indies Campeurs.
Le camion correspondait parfaitement à nos attentes mais voici quelques recommandations/améliorations qui pourraient être utiles pour les prochains utilisateurs:
- Mettre plusieurs torchons et non 1 comme c'était le cas.
- Il manquait 1 jeux de draps et d'oreillers.
- Bien vérifier le bon nombre de couvert ... car nous n'avions qu'un seul couteau. Il serait également agréable d'avoir un épluche légume, une passoire et un saladier.
- La bâche de l'étage avait été réparée avec du scotch.
- Nous avions 2 fenêtres qui dysfonctionnaient, l'une le système de retenu n'existait même plus et l'autre les vises de maintient ne marchaient pas bien.
- La vitre du tableau de bord était fêlée + nous avions plusieurs voyants rouge , orange... qui s'affichaient à certains moment... et également pas de liquide lave glace à la prise en charge. Nous avons du faire nous même le plein.
- Mettre une notice du tableau de commande pour les lumières, pompes... serait bien utile.
- Le matelas du lit du haut est dur donc moins confortable que celui du bas mais il fait moins chaud en haut. Pour les grands il est plus facile de dormir en haut qu'en bas.
- Le siège auto pour enfant qui nous a été prêter était très bien.
Nous avons pris l'assurance prémium, et malgré tout nous avons du payer une surcharge suite à un accrochage qui nous est arrivés surement lorsque nous n'étions pas dans le camion.
Hello Les Indies Campeurs.
The truck perfectly matched our expectations but here are some recommendations/improvements that could be useful for future users:
- Put several tea towels and not 1 as was the case.
- 1 set of sheets and pillows was missing.
- Double check the correct number of place settings... because we only had one knife. It would also be nice to have a vegetable peeler, a colander and a salad bowl.
- The tarpaulin on the upper floor had been repaired with tape.
- We had 2 windows that were malfunctioning, one the retaining system no longer even existed and the other the retaining screws did not work properly.
- The dashboard window was cracked + we had several red, orange lights... that were displayed at certain times... and also no windshield washer fluid when we picked it up. We had to fill it up ourselves.
- Putting a notice of the control panel for the lights, pumps... would be very useful.
- The mattress of the top bunk is hard so less comfortable than the bottom one but it is less hot at the top. For the big ones it is easier to sleep at the top than at the bottom.
- The child car seat that was lent to us was very good.
We took out the premium insurance, and despite everything we had to pay a surcharge following a collision that probably happened to us when we were not in the truck.
2 People
7 days
Melbourne → Sydney
Wrangler
The vehicle itself was very good, but the amenities could have been a little better. For this price, we would have appreciated having a fridge that could be plugged into an electrical outlet during our stops, or even additional storage and a water container that does not leak.
Le véhicule en lui-même était très bien, mais les équipements auraient pu être un peu meilleur. Pour ce prix, on aurait apprécier avoir un frigo qu:il soit possible de brancher sur une prise électrique lors de nos arrêts, ou encore des rangements supplémentaires et un bidon d'eau qui ne fuie pas.
The vehicle itself was very good, but the amenities could have been a little better. For this price, we would have appreciated having a fridge that could be plugged into an electrical outlet during our stops, or even additional storage and a water container that does not leak.
2 People
4 days
Melbourne → Melbourne
Applause
Would have been nice to know about the Linkt toll app before leaving. And the toilet being able to turn. Otherwise really great service.
Would have been nice to know about the Linkt toll app before leaving. And the toilet being able to turn. Otherwise really great service.
1 People
9 days
Melbourne → Melbourne
Jimny
Awesome guy Dean at the front desk in Melbourne!!
Always send a survival kit as in tejp and steel brackets to mend broken poles hence the a bit sad quality in the arb tents poles. Or support poles. My roof pole broke hence to heavy rain and it wasn’t a lot of fun in the middle of the night. The size and function of the tent was awesome. A feature to detach the tent structure from the car would make it even better.
H The car rack catches a lot of wind in the 80-90km/h which makes the top rack to go really loud, witch is unfortunate sense the most roads are 80km/h many put a panel up front of the rack to make it go away.
Awesome guy Dean at the front desk in Melbourne!!
Always send a survival kit as in tejp and steel brackets to mend broken poles hence the a bit sad quality in the arb tents poles. Or support poles. My roof pole broke hence to heavy rain and it wasn’t a lot of fun in the middle of the night. The size and function of the tent was awesome. A feature to detach the tent structure from the car would make it even better.
H The car rack catches a lot of wind in the 80-90km/h which makes the top rack to go really loud, witch is unfortunate sense the most roads are 80km/h many put a panel up front of the rack to make it go away.
2 People
2 days
Melbourne → Melbourne
Jimny
Amazing and friendly team, great customer service provided to make our journey as smooth as possible! Vehicle very clean inside and out which was lovely, would say the size of the vehicle differs from the pictures to in real life, we did expect the vehicle to be a lot bigger and when driving down bendy roads the drive didn’t feel great. The services inside the vehicle like the cooker, fridge and tent were amazing and overall we had a great experience with indie campers! Change photos of vehicle to more realistic
Amazing and friendly team, great customer service provided to make our journey as smooth as possible! Vehicle very clean inside and out which was lovely, would say the size of the vehicle differs from the pictures to in real life, we did expect the vehicle to be a lot bigger and when driving down bendy roads the drive didn’t feel great. The services inside the vehicle like the cooker, fridge and tent were amazing and overall we had a great experience with indie campers! Change photos of vehicle to more realistic
2 People
2 days
Melbourne → Melbourne
Jimny
That vehicle was almost new one. So clean, so fresh. But be careful, if you turn on the fridge, the petrol will be done soon.
That vehicle was almost new one. So clean, so fresh. But be careful, if you turn on the fridge, the petrol will be done soon.